Privacy Policy
This Privacy Policy explains how Monaclick collects, uses, stores, and shares personal information when you browse our website, create an account, submit a listing, contact another user, or use related services.
1. Information We Collect
We may collect personal information you provide directly, information generated through your activity on the platform, and basic technical information collected automatically when you use Monaclick.
- Account information: name, email address, phone number, password, profile image, and account preferences.
- Listing information: listing title, description, price, images, location details, category-specific details, and contact information you choose to publish.
- Support information: messages, inquiries, reports, and feedback you send to us.
- Technical information: IP address, browser type, device information, approximate location, session activity, and referring pages.
2. How We Use Information
- To create and manage user accounts.
- To publish, maintain, and display listings on the platform.
- To enable communication between buyers, sellers, renters, contractors, restaurants, and other users.
- To respond to support requests, abuse reports, and legal inquiries.
- To improve site performance, search relevance, product experience, and platform safety.
- To send operational notices such as account updates, listing status messages, and policy changes.
3. Legal Basis and Consent
Where required by law, we process personal information based on your consent, to perform our contract with you, to comply with legal obligations, or for our legitimate business interests such as fraud prevention, service improvement, and platform security.
4. Sharing of Information
We do not sell your personal information. We may share information in the following situations:
- With other users when you publish listing or profile details intended for public display.
- With service providers who help operate hosting, analytics, customer support, communications, and infrastructure.
- With legal authorities when required to comply with law, regulation, court order, or to protect rights and safety.
- As part of a merger, acquisition, restructuring, or transfer of business assets, subject to applicable safeguards.
5. Cookies and Tracking
Monaclick may use cookies, local storage, pixels, and similar technologies to keep you signed in, remember preferences, analyze traffic, and improve the website. You can control cookies through your browser settings, though some features may not function properly if they are disabled.
6. Data Retention
We retain personal information for as long as necessary to provide the service, maintain business records, resolve disputes, enforce agreements, and meet legal obligations. Public listing content may remain visible until removed by you or archived by us.
7. Data Security
We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no website or storage system can be guaranteed fully secure, and you use the service at your own risk.
8. Your Rights and Choices
- You may review and update your account information from your profile or settings pages.
- You may request deletion of your account or personal data, subject to legal and operational retention requirements.
- You may opt out of non-essential communications where applicable.
- You may request access to, correction of, or clarification about personal information we maintain about you.
9. Third-Party Links
Monaclick may contain links to third-party websites, tools, maps, or payment-related services. We are not responsible for the privacy practices or content of third-party services, and you should review their policies separately.
10. Children's Privacy
Monaclick is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided personal data through the platform, please contact us so we can review and remove it where appropriate.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we may update the date at the top of this page and take additional steps when required by law.
12. Contact Information
If you have questions, requests, or concerns about this Privacy Policy, please contact Monaclick at:
For customer service inquiries, please review Your Account Settings, visit Monaclick's Help Center.